FAQ

All our products are manufactured and installed in compliance with Australian law. The ACCC have produced Child Safety Regulations for window furnishings specifically relating to the danger of loose hanging cords and chains. Some products can be provided chain or cord free by changes in design or by motorisation of the blind. Where chains or cords are necessary, child safety devices will be attached, or the cord or chain must be shortened to the relevant height legislated by the ACCC. All of Outback Shutters Awnings and Blinds Sales Consultants and Installers are trained in child safety standards.

Some PVC building products including shutters are believed to emit VOC’s (Volatile Organic Compounds). VOC’s are considered toxic. Our PVC shutter products have been lab tested and do not emit VOC’s or any other toxic gases. Often overlooked when testing products for VOC’s is the paint used on the PVC product tested. Many imported products are painted with inferior cheap paint that does not meet Australian standards but can easily be imported into Australia. We believe this will become highly publicised in the future and that we have an ethical responsibility to guarantee that our products are not manufactured using paints that do not meet Australian standards.

Australian made products, Australian Industry and Australian jobs is Outback Shutters Awnings and Blinds major focus alongside the manufacture of superior quality products. Outback are extruding Australian Aluminium, as well as manufacturing components and our own range of products in Australia. Our range of Aluminium Shutters are manufactured in Brisbane also, using aluminium profiles extruded in Australia. All our internal shutters, curtains, blinds and awnings are manufactured in Australia using Australian materials and components where available. Some parts and materials are sourced from overseas as they are not available from Australian manufactures.

Arranging an obligation free measure and quote is easy at Outback Shutters Awnings And Blinds. You can call us directly on 1300 075 669 or you can send us a quote request from available on our website. Our friendly staff will call you to make an appointment at a convenient time that suits you. We offer a solution based consultation and bring all the relevant products, samples and colours to you, to assist in making a selection in the home. You will be able to compare our products and samples to your décor to ensure the perfect fit. Our consultants will measure and provide pricing, advice all in the one appointment.

There are some products that are far from suitable in salt air conditions. There are also some products on the market that have componentry that will not withstand salt air environments. At Outback we understand exactly what works and what doesn’t. What requires maintenance and what products will perform best in salt air conditions. We can certainly provide professional advice depending on your location and what solution you are looking for.

We offer a wide range of products to suit every home and application, depending on your needs. Louvred products such as shutters and venetians offer the benefit of allowing a breeze whilst still shading from the sun and providing privacy. Blockout roller blinds and roller shutters are perfect for darkening rooms. Whatever your situation we offer practical advice. Our consultants are trained in the benefits and limitations of all window coverings and external shading solutions. Allowing you to make an informed choice on which product best suits you.

Different shutters, awnings, blinds and curtains require different treatment when cleaning. Most of our products are low maintenance and can simply be washed, wiped down or dusted. Some of our products have anti micro bacterial treatments and anti static treatments to reduce dust clinging to fabric. We have specific care and maintenance instructions for our entire range. If you are unsure, please contact our office on 1300 075 669.

At Outback we bring the showroom to you. Our consultants are fully equipped to demonstrate our products in your home and are equipped with colour swatches and samples. We have found this to be more effective as you can see how the products are going to look in the location they are intended for. This includes comparing colours against your existing décor.